What We Do

Hampshire Youth Access (HYA) is a partnership delivering counselling, advice and support to children and young people aged 5-17 across Hampshire.

It does this by offering one to one, group and online support to children and young people, and advice and information to anyone concerned about a child or young person’s emotional wellbeing.

There are five broad strands to our work

Counselling and therapeutic support for 5 -10 year-olds. This involves face to face counselling sessions and therapeutic work delivered across Hampshire by individual counsellors at safe, confidential locations.

Counselling and therapeutic support for 11-17 year-olds. This involves face to face counselling sessions, delivered by our partner agencies at their locations across Hampshire.

Groupwork supporting young people with emotional wellbeing issues. This includes short term, ongoing, and peer support groups on issues such as anxiety, anger/mood management and managing stress. Groups will meet at regular times in safe, confidential locations; this includes community spaces and schools.

Online counselling for 14-17 year olds. This includes live, scheduled, counselling appointments and email messaging.

Information and advice for children, young people, parents, professionals and other adults concerned about a young person’s wellbeing.

To find out more about these services, click here.

Access criteria

HYA can work with children (aged 5-17) who have or are at high risk of developing emotional wellbeing and/or mental health difficulties, and adults around those children – parents, carers, professionals. The child needs to be registered with a Hampshire GP. There are a variety of difficulties for which children may require support. These difficulties include (but not exclusively):

  • Family and relationship issues
  • Low mood
  • Anxiety
  • Low self-esteem
  • Anger and challenging behaviours
  • Self-harm
  • Abuse and neglect
  • Bullying
  • Bereavement
  • Suicidal thoughts

Please note that this service is not available to children and young people registered with Southampton or Portsmouth GPs.

Consent and Confidentiality

The HYA service is confidential. This means that everything children and young people tell us can remain confidential, unless there is a serious risk of harm to them, or another person.

We will work with young people, families and professionals to ensure everyone understands this.

We will also explain when and how information may have to be shared.

We will ensure consent in sought for children and young people to access the service if necessary.


We ask for feedback from both children and young people, and from professionals.

We review all the feedback we receive so that we can ensure that our service is continually improving, relevant and giving you what you need.